Shipping policy

ORDER PROCESSING TIME

Orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

 

SHIPPING TIME

Once your order has shipped, estimated delivery times are as follows: United States: 7-15 business days. European Union: 7-15 business days. Rest of the world: 10-20 business days. These are estimates only; actual delivery may take longer due to customs processing, carrier delays, or other factors beyond our control.

 

SHIPPING COSTS

Shipping costs are calculated at checkout based on your delivery address and the items in your order, and are clearly displayed before you complete your purchase.

 

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

 

CUSTOMS, DUTIES AND TAXES

MerryNest is not responsible for any customs fees, import duties or taxes charged by your country upon delivery. These charges are the responsibility of the customer and vary by country.

 

DELAYS

Delays can occasionally occur due to customs, weather, carrier issues or other circumstances outside our control. We appreciate your patience and will assist with any questions about your order's status.

 

INCORRECT ADDRESSES

Please ensure your shipping address is correct at checkout. MerryNest is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible at matteoricupero49@gmail.com so we can attempt to correct it before shipment.

 

LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged, contact us at matteoricupero49@gmail.com within 7 days of the expected delivery date, and we will work with you to resolve the issue.

 

QUESTIONS

For any questions about this shipping policy, contact us at matteoricupero49@gmail.com.